For a client’s first session we ask they arrive 5 to 10 minutes early to complete paperwork. There is open parking available in the front and back parking lots. If the door is locked, it is because the chiro clinic is closed. Clients can ring the doorbell and the therapist will open the door for you. We ask if you are going to be late, please notify us in advance by call text, or square messaging.
Clients are required to schedule an appointment to be seen for a treatment. We are currently not allowing walk-ins. On-line scheduling requires 12-hour notice to book an appointment. If you are wanting a same-day or last-minute appointment, please call me directly and I will do my best to accommodate. It is helpful to us to book out appointments with at least 48-hour notice.
Gemini Massage requires 24-hour notice or more to cancel or reschedule an appointment. If the client cancels with-in less than 24-hours or NO CALL NO SHOWS, the client will be charged the FULL price of the treatment. This charge will include tax. If you book through my software, it does require a CC to hold your appointment and therefore protects therapist from late cancelation and NO CALL NO SHOW appointments.
We currently do not require a CC to hold an appointment if you book directly with us. We use the honor system. If the client cancels with-in less than 24 hours or NO CALL NO SHOW’s, Gemini Massage will call the client the day of cancelation to take a credit card payment over the phone. If we cannot reach you, we will send you an email or contact you through square messages. If there is no response by end-of-next business day, client will be sent an invoice via square. If the fee is not paid within 7 days of cancelled or missed appointment, client will not be allowed to book with us again. Client is responsible for contacting us directly if there are extenuating circumstances.
Gemini Massage offers gift cards in custom amounts. The best way to purchase a gift card is over the phone with a credit card. We will create a profile for the person who will be using the gift card and note their file that they are owed whatever treatment or amount was gifted to them. Once the purchase is redeemed the note is omitted. A receipt via text or email is sent to purchaser at time of purchase. The person has one year to redeem their gift card purchase.
We also offer paper gift cards in which the same procedure applies, and purchaser is still sent a receipt. The person the gift card is purchased for must bring tangible gift card with them to their session. Paper gift cards also expire after one calendar year of purchase date.
Gemini Massage Package Deals
Buy 4 Get 1 More 60-Minute Massage= $320+tax ($80 SAVINGS!) *most popular*
Buy 3 Get 1 Free 90-Minute Massage=$330+tax ($110 SAVINGS!)
We offer punch cards for return-clients that book at least once every 6 weeks. Clients must get the same duration of treatments for as many sessions as required until you redeem your FREE 15 minutes. For 60-minute and 75-minute treatments, you earn your FREE 15 minutes after 10 appointments. For 90-minute treatments you earn your FREE 15 minutes after 6 appointments. The 15 minutes must be compounded with the purchase of a 45-minute, 60-minute, or 75-minute massage. Once you’ve redeemed your 15 minutes the punches start over with your following treatment.
The punch cards are kept on file with the client’s paperwork, so it doesn’t get lost and there’s no confusion about how many sessions have been acquired. Punch cards are not cash redeemable, non-transferable, and expire after a 3-month lapse in scheduling from most previous appointment.
Gemini Massage services female clientele only. If you are a current female client, and you would like to refer a male client, this may be done with therapist approval. If you are new to Gemini Massage, are a male client, and book online via square. Once your appointment is viewed by staff it will be immediately canceled UNLESS you were referred by a current female client (and approved) OR you are a regular/returning male client. Please contact us directly is you’re unsure of your status. Thank you for your cooperation.
Refer-a-friend-get-10. Refer a friend or family member and receive 10% off your next massage (at-least 60-minutes in duration or more). It is up to the person making the referral to let the massage therapist know who they are referring. The 10% discount will be initiated after their referral has paid for their session. The person being referred can receive any of our available treatment times. The 10% discount will expire 60 days after the referral’s purchase date.